Michael Collura: Transforming the home care space with In Home Personal Services
Elite League of Transforming Leaders 2021
Backing up his marketing and business
development skills, Michael Collura, President of In Home Personal Services,
aims to tailor superior home care for the elders so that they can get the full
comfort of their familiar environment. Realizing the challenges of the aging
process, he steers the company in the right direction to cater to the
individual needs of all the clients and offer the best care services.
Laying the foundation of In Home
Personal Services
In the beginning, Michael was
inexperienced, immature, and lacked focus. He adds, “Life was great, but there
was no career, there was no vision.”
His first dose of inspiration came from his
own mother. He states, “She was dedicated to the care of others, she worked
hard to do “the little things” to make life better for strangers under her care
and of course she introduced me to the industry when I was just 15 years old by
getting me a job in the same nursing home she worked at.”
The job transformed Michael’s perspective
and structured his future path. Widening his skillset and gaining valuable
experience, Michael laid the foundation of In Home Personal Services in 2004 to
transform the home care space. He mentions, “My life before 2004 was intended
to be more, and I am lucky that where I sit today, I can say mission
accomplished!”
“Failure is the first step to success.”
Michael believes that if the notion of
“failing” makes one uncomfortable, then the person is not ready to be an
entrepreneur. He sees all the challenges as an opportunity for a leader to make
a difference and bring significant change. He expresses, “I feel fortunate to
have faced all my challenges. There were many, and some were very challenging,
but in the end, I stand today proud of my response, my decisions, and the
outcomes which speak loud and clear for themselves. It has not only made me
stronger, but more importantly, it also made the team and the brand
invincible.”
Offering top-class services with In Home
Personal Services
Michael mentions, “We are a non-medical
senior care provider. What that means is we provide the necessary care for
daily living that ensures a safe, independent, and compassionate lifestyle for
those who wish to remain active, healthy, and socially engaged.” They are a
team of care providers who, on the frontlines, have stood firm. Their
caregivers are among the most professional, compassionate, and courageous
health care workers in the home care space, and Michael feels privileged to
have all of them in his team.
He believes that innovation is an integral
part of an entrepreneur. Being a good leader involves inspiring all the team
members to be the best version of themselves while offering the services of the
brand. Following an innovative approach while progressing forward is the key to
achieve success and mark one’s unique identity in the market. He adds,
“Innovation is when we make a difference in ways that no one else considered,
and the quality of life for those we care for is improved. Our brand has and
does stand out in many ways, and we are proud to have been recognized by so
many for those efforts. In the end, if innovation does not make an impact in
the lives of those that trusted us, it is just a good idea.”
Michael is pretty sure that their brand
will experience growth and expansion without any serious effort from his side.
He looks forward to surge both the number and essence of team members.
Sharing his dream, Michael adds, “My dream
would be to see more leaders developed from within our own ranks and more
entrepreneurs who see the potential to achieve the success of others around
them. I want to see the joy and possibilities in what we do expand to more
seniors.”
Carrying this vision for the upcoming
generation, he aims to make home care available for all seniors with the
provision of standard quality and compassion.
Working as a Useless Entrepreneur
As the President of In Home Personal
Services, Michael’s chief role is to mitigate every obstacle that hinders the
path of the team’s growth. Other than that, he believes in the old adage that
states, “Teamwork creates dream work.” Thus, he feels that having smarter, more
qualified, and better people can surely bring a huge revolution in imparting
excellent services.
He also shares, “Surrounding yourself with
those that are better than you, raising them up, and seeing them grow and
achieve in ways they never imagined they could, marks a good day for us.”
Michael has an absurd way of acknowledging
recognition. For him, his “best” recognition comes from those who rate his
services with “1 star.” Explaining it further, he states, “I know that sounds
weird, but if you think about it, the raw unfiltered (sometimes toxic) messages
we receive as an unpopular leader can seem off-putting. I say, none of those
messages ever came from a client, a patient, or a family member, so I am doing
what matters the right way.”
Following this ideology, he states that
making a difference would not mean making everyone happy. It rather ensures
that the care imparted by them is unmatchable and renowned all across the
world. With such top-notch service provision, he is ready to take all
criticism.
Balancing roles with inclusive support
Having a scrutinized selection process for
recruiting self-motivated and honest people, everyone in the company showcases
their constant support besides appreciating and recognizing their efforts. He
opines in the fact that only with consistent team efforts, they were able to
meet their individual and professional goals. He feels blessed to have such a
team that helped him attain this personal and professional balance
easily.
Golden words
For all inspiring future leaders, Michael
shares, “Integrity will be your #1 ally, the struggle will be real, success is
achievable after failure, and critics will be everywhere. In the end, you will
make an amazing contribution to your community, society, and the lives you
impact, making everything else worth it! Then…go to Disneyland and celebrate!”