Together we can grow and succeed, well this is not just a phrase but a business strategy that has built the foundation some leading businesses and citing the success story of one such leader of the market is Chosen Payments. Founded in 2008 with a view to be a partner in success, Jeﬀ Brodsly founder and CEO of Chosen Payments started an incredible journey and has led the company on the path of success being consistently recognized as a leader in payment processing services, the niche market they serve. Sharing the journey of Chosen Payments with us is, Jeﬀ himself who has steered the growth of the company with passion and hard work. The Start of the Journey Gaining the trust of the clients was a tough task in the initial days. The company had to really work hard to get software developers to trust them as their background partner integrating their processing services with their software systems. By continually providing world-class technical support and being responsive to the requests of software developers Chosen Payments were able to gain their clients’ trust, overcoming this huddle. They found that the more software companies that have chosen to integrate with them, the easier it is to build future relationships. During the struggling phase they realized that everyone wants to do business with the leader, no one goes for the unknown guy. Learning this fact boosted their conﬁdence to work hard to earn a positive reputation with many software companies in the industries they serve today. Chosen payments is recognized as an industry leader by its peers. They value their clients and treat every relationship like a true partnership, using their decades of industry experience to facilitate growth for their merchants in accordance with their vision to partner with their clients in success. The Chosen Services Chosen Payments is dedicated to making a diﬀerence in payment processing services by taking a partnership approach. Chosen Payments is not only a partner, but a business consultant for merchants nationwide that accept electronic payments. Chosen Payments is considered an expert in numerous types of payment processing services, including credit card processing, check processing, gift/loyalty, ATM, merchant cash advance, mobile applications and other payment processing and ﬁnancial services. They look for ways to increase revenue by cutting expenses, using value added payment processing services, and by driving more success to their partners. They take pride in what they do, and their focus is improved productivity, seamless transactions and increased value. Chosen Payments has selectively and strategically aligned themselves with various vertical markets including the ground transportation industry such as charter bus companies, limo services, black car services and shuttle companies. They are also immersed in the funeral care industry serving funeral homes, cemeteries and cremation facilities. They dominate the payment space industry for these two industries where their name is virtually the only name known as the go-to credit card processor for the industry. They serve many other markets that include Uniform Retailers, Jewelry Stores, Auto Dealerships, Chiropractic Care and a handful of others as seen on our website. The Chosen Services Clients choose Chosen Payments because of their ability to develop long term and trusting partnerships by maintaining a hands-on approach. They focus on serving niche markets in industries such as; Ground Transportation, Eye Care, Jewelry, Funeral Care, Housewares and more. In 2013, Jeﬀ received Entrepreneur of the Year in Moorpark, Calif., home of Chosen Payments corporate headquarters. The company has branch oﬃces in Utah, Michigan, Kansas, Massachusetts and Georgia. The CEO Excerpts Jeﬀ Brodsly founded Chosen Payments in 2008 with a vast knowledge of the merchant service industry. He started from the ground up as a merchant-level salesperson and evolved his experience into founding one of the nation’s most prestigious processing companies. Prior to founding Chosen Payments, Jeﬀ spearheaded the growth and sale of two other merchant service companies. He is in step with the Chosen staﬀ, clients and business partners. The company earned the First Data President’s Club Award for the past six years as well as being named to the Inc. 5000 List of fastest growing companies in America. In April of 2019 our CEO, Jeﬀ Brodsly was recognized as one of the top executives in the industry under the age of 40. The program, Forty under 40 is sponsored by Discover Card and recognizes the top forty executives in the space. He deﬁnes his role as the Marketing Manager of Chosen Payments. His job is to manage our appearances at many trade shows, locate and initiate sponsorship opportunities within the industries we serve. His job responsibilities are diverse as a leader. On one day he is designing a ﬂyer for a trade show and another day he ﬁnds himself recording a video serving as the face of our company. Jeﬀ’s role involves a lot of travel. “It has brought me many hotel miles and air miles. Seriously, it has given me a rewarding opportunity to meet people in industries I knew nothing about. I have met fabulous funeral directors who have shared their compassion and enthusiasm for a job I consider to be a very sad one. I have been able to see how many people are ripped oﬀ by their credit card processors for huge amounts of money”, Jeﬀ shares. The Growth Deﬁnition Chosen Payments has achieved all they desired. They dominate the markets they serve through sponsorship of every industry show as well as hosting a “Legendary Party” at each major trade show with an open bar, food and plenty of networking for the respective industries. They advertise in trade publications and are frequently called upon to share their views at industry conferences about everything from fraud prevention to getting the lowest processing rates and ﬁghting a chargeback (customer credit card dispute). They were named the 800th fastest growing privately held company in America, a ranking that came from a review of more than 6000 independently owned businesses. The thrilling moment for the company was when they landed the National Hot Rod Association (NHRA) as a client. Chosen Payments process credit cards for every ticket sale, every snack bar purchase, every tire sold and everything else NHRA charges for. There are NHRA tracks all over the nation and Chosen Payments is proud to serve them. The Motivating Mantra Within each vertical industry they serve, they hire people who have worked in those industries who have a true understanding of the intricacies of their respective specialties. They know the lingo of each industry they serve. They know that funeral directors refer to a deceased person as a “case” and that their customers are call “families” rather than customers. Chosen Payments not only sponsors educational sessions at conferences, but they attend them to keep current on their concerns. They have oﬃces in various states nationwide and are ﬂuent in 7 diﬀerent languages. When the National Limousine Association hosts a “Day on the Hill” in Washington, DC, they don’t just sponsor it but walk the halls of Congress with members of the NLA. They set up appointments for the NLA with their friends in Congress. In other words, they roll up their sleeves and work on behalf of the industries they serve with one motto, “We are not just a credit card processor”. “When we can save a merchant more than $10,000 a year in processing fees, the delight they express is unimaginable. We work with many small companies who struggle just to get by. To be able to save them enough money to put groceries on the table for six months, that’s a great feeling”, Jeﬀ adds. The Plan of Success The company will continue to expand into carefully selected vertical markets. Expansion plans include hiring personnel previously employed in the targeted industries that are familiar with industry trade shows, associations and key players. They will also continue to open sales oﬃces across the country to serve their clients on a regional basis and maximize personnel attending trade shows within the clients’ geographic territories. Chosen Payments has ramped up their marketing eﬀorts and streamlined a process for promoting their attendance at industry trade shows, driving traﬃc to their booth and quickly following up with visitors once the show ends. They see an increase in the utilization of automated tools included within ZoHo, our Customer Relationship Manager system. As an example, business cards are scanned as they receive them at trade shows using smartphones. Those cards become a lead that is immediately assigned to an account executive to maximize the freshness of their recent introduction during the show. Chosen Payments has a deﬁned plan of success and they have leveraged their reputation, values, and passion into creating a company that stands by what it says. As partners in success Chosen payments has made sure their clients succeed along with them. Their hard work and commitment to deliver what they promise deﬁnes their growth and it will continue to inspire their journey as they steam ahead.