Judith Virag: Believe in The Power of Clean
The Most Inspiring Business Leaders To Watch in 2022
The current pandemic
has changed the face of business operations. Sanitized environments, healthy
working spaces, disinfected clean homes are now a priority. Judith Virag, Owner
of Clean Club Calgary Corporation and a Certified House Cleaning Technician, is
invested in cleaning and provides the right services that are today’s demand.
From Hungary to
Canada
Judith’s family
immigrated to Canada in 1989 from Hungary. She was 18. A language barrier,
refugee status and coping with a new and foreign environment posed several
challenges for her family. They overcame these hurdles with grit and made
Canada their home. Today, they are proud Canadians.
Ordinary as it may
seem, but Judith’s journey has had a lot of interesting twists and turns. She
has made a lot of courageous decisions in her life. The ability to make prompt
decisions paired with pertinent problem-solving skills have proven to be a
winning formula for her.
Judith worked as an
executive assistant for 15 years in corporations such as Citibank,
PricewaterhouseCoopers and the Calgary Flames. She took her love of
accountability and combined it with her love of physical work to begin her
cleaning business. She knew she wanted freedom, autonomy and accountability.
What she did not know was that her love for cleaning would evolve into a
thriving business. As an executive assistant, she garnered administrative
skills which now help her to provide great customer service. For 12 years now,
she has been in the cleaning industry providing service beyond expectations.
She understands that running a successful business is a serious round-the-clock
commitment.
Her inspiration stems
from the expression– Clean home – Clean mind. She asserts that “Having a clean
environment around will put you in a better mind space.”
Clean Home – Clean
Mind
Clean Club Calgary is
a residential and commercial cleaning service. They provide an all-around
cleaning service. “I like to say we clean anything that does not scare me. And
there is not much that scares me”, she jests.
With daunting
parenting duties and professional commitments, cleaning is always put on the
back burner and often neglected. This provides opportunities for the cleaning
business.
Judith has built her
business on her personal values and she expects her team to share them. They
would like to be known as:
- Trustworthy- the foundation of all two-way
relationships
- Responsible- their goal is to do the right thing,
at all times, no matter the cost
- Reliable- they promise to show up, on time,
ready to work with a welcoming smile
- Loyal- they focus on building relationships and maintain consistency
of cleanings
- Helpful- they are committed to making lives easier
through collaborative solutions
- Respectful- the cornerstone of relationships begins
with mutual respect
- Flexible- they offer flexibility in their service
schedules.
Childhood Lessons
to Cleaning Business
Growing up, Judith was
an out-and-out tomboy. Her mother had a hard time keeping up with her, but she
was consistent. Daily chores, including washing dishes, sweeping floors,
mopping floors, taking the garbage out, were an inherent discipline within the
family. This discipline helped Judith later and set her up for success in
business and life. She is a member of the Canadian Residential Cleaning
Council. Her tasks include educating her customers about a clean house or
office. Moreover, she also helps and encourages her fellow solo cleaners into
owning and leading an independent cleaning business.
Response to the Pandemic
Judith believes that
the pandemic has changed people’s views about cleaning. She was never a
believer of ‘quick wipe’ before but now she has to educate her customers about
the differences between cleaning, disinfecting and sanitizing. When the pandemic
hit in March 2020, half of Clean Club Calgary’s committed residential clients
cancelled their cleanings. The commercial clients kept them in business. New
strategies were a need of the hour. Clean Club Calgary’s team members handle
the work in PPE (personal protective equipment). This ensures client safety.
Tools and equipment disinfection are of topmost priority. They have also
implemented a separate COVID checklist, along with the regular cleaning
checklists. Even after all these additions and improvisations, the cleaning
costs have not been revised. Safety first is their mantra. Consequentially,
business is booming. Judith confesses that this is not because of the pandemic
but because of online ads and social media presence.
This pandemic has
taught her several lessons. She has learned to view her team differently. She
is always striving to be a better leader. She thinks of herself as a puppy that
will never grow into her skin. Clean Club Calgary’s team has not wavered during
this pandemic and for that, she is super grateful. In turn, she is considerate
towards them. Now when someone calls in sick, they need to get a Covid test.
The sick days continue until the test comes back negative which could be a week
or more. To handle these unpredictable situations, she has learned to be always
on schedule and make quick decisions.
Managing
Responsibilities
Judith makes sure to
check her messages and bookings immediately. She starts her day by managing
anything that comes up during the night. She then heads to the office, runs
errands, or does site visits with some of the team members or clients. She has
appointed a supervisor in the field who is responsible for managing the
cleaning team. She also just promoted one of our cleaning team members to work
in the office three days a week. Her responsibilities encompass everything from
marketing, administration, scheduling, customer service to sometimes cleaning.
She enjoys this variety. According to her, this allows her to complete a lot of
different things every day and learn in the process.
Judith honestly
confesses her struggle to maintain a balance in her personal and professional
life. She always places her family first in all her decisions. Her business is
secondary. She lands up working even during her holidays. She knows that this
commitment comes with the territory. She cannot explain what drives her, but
she is thoroughly motivated.
She endeavors to
provide the best service according to the best of her abilities.
Transform Cleaning
into a Higher Quality of Life
Judith firmly believes
that Determination, Skill, Passion, Discipline And Luck are these key factors
to be successful. She has always been a determined individual, an avid learner,
passionate about her vocation, definitely disciplined and she did have some
luck along the way, as she puts it.
She envisages Clean
Club Calgary to be a million-dollar business in two years. June 2021, they will
be moving to a new office. She is very excited about this progress. They will
finally have a dream place with office space, storage and laundry facilities.
While taking Clean
Club Calgary to new heights, she would also continue working with her business
coach – growing as a leader.