Angie Wesley: A Difference Maker & Award-Winning Leader in Talent Acquisition
The 10 Most Influential Leaders in Talent Acquisition Industry 2022
Angie Wesley, Global Talent Acquisition
Head and Workforce Strategy, at Teachers Insurance and Annuity Association of
America (TIAA), has been leading financial services talent acquisition for more
than 20 years. She was named as a top talent acquisition professional at the
2021 OnCon Icon Awards by her industry peers. She also received the National
Diversity Conference’s Top 50 Most Powerful Women in Business for 2021 and 2022
– Power 50 Award and the Top 100
Women in Business Award from the National Women’s Conference for 2022.
The rewards of stepping out of her comfort
zone
Raised in a single-parent house as an only
child, and only grandchild, who came from a farming community, Angie didn’t
know what existed outside of that town. “My independence came when I went to
college, moved away from home, and realized everyone’s life is different, and
everyone has a story to tell,” she says.
In college, Angie was a communications
major with a focus on public relations and marketing. “I struggled with who I
wanted to be – did I want to go back to my hometown and be like everyone else,
or did I want to be someone different,” she recalls.
She chose to step out of her comfort zone
and went off on her own to live in the city. “It wasn’t easy to make the leap,
but I grew so much through the experience,” she recalls.
Stepping out of her comfort zone helped
Angie in her professional life, from having courageous and candid conversations
to making tough decisions that impact the lives of associates and candidates.
“Each one of these, while difficult, has
taught me to be an open communicator, an empathetic leader, and a trusted
advisor,” she observes.
Building a career in Talent Acquisition
& Recruiting
Angie’s first job out of college was as a
sales leader, doing recruiting and sales for a recruiting agency, ensuring top-level
sales and expansion of new territories. When she landed her first role, it
seemed like a perfect fit to combine the skills and knowledge she had learned
in college with her passion for helping people.
“I’ve loved it ever since,” she says. “I’ve
spent the majority of my career in Talent Acquisition. Starting out my career
in Talent Acquisition after college and gaining experience in agency recruiting
taught me how to be a recruiter, and provided me with leadership experience.”
After a few years, Angie moved over to
Corporate Recruiting and spent 15 years at Wells Fargo, in various leadership
roles within Recruiting and HR, focusing on talent acquisition, diversity and
inclusion, organization design, organization effectiveness, talent planning,
and performance management.
She held various leadership positions and
received awards and accolades, but states that she is most proud of having
consistently high team engagement scores.
“Hearing from the team that they are happy,
engaged, and proud of the work they do is rewarding as a leader. It’s important
to listen to the team and ensure we are providing them with the tools, resources,
and opportunities to be successful,” she says.
“What you do makes a
difference, and you have to decide what kind of difference you want to make.”
~ Jane Goodall
Becoming a Difference Maker at TIAA
Angie points out that Talent Acquisition is
so much more than hiring. Being able to recognize the synergies, efficiencies,
and connection points, has helped her create a truly end to end recruiting and
reporting function at TIAA.
“For example, we expanded our
early-in-career talent programs through a model that consolidated rotational
programs, formerly distributed across various lines of business,” she
elaborates. “The program develops skills through rotational experiences,
leadership training, and values-based learning.”
TIAA’s program now encompasses all early
talent, including both their internship and rotational programs, into one, so
they can focus on building the talent of the future. Their Talent Acquisition
and Workforce Strategy Mission is, “Changing lives one hire at a time.”
“Recognizing that we are impacting the
lives of our candidates and associates keeps us motivated to provide the best
candidate experience,” says Angie.
She notes that she took a similar approach with
bringing together the Talent Acquisition and Workforce Strategy teams.
“Workforce planning and analytics is
integral to hiring, as you need to understand the state of your workforce,
hiring plans, and metrics. Bringing the two teams together gives us the insight
and ability to execute quickly and efficiently,” she states.
In 2020, TIAA launched it’s Be the Change
platform to address injustice and inequities. Since then, the platform has
expanded to make real change in local communities through dialogue, education,
and engagement.
TIAA also launched a leadership coaching
tool and a program to target the career development of underrepresented groups.
In 2022, Forbes recognized TIAA as one of the 2022 Best Employers for Diversity.
“At TIAA, having the drive to be a
Difference Maker, living the values of the company, and being adaptable to
change, are core to being successful,” says Angie. “Also, I believe in giving
my leaders the autonomy to develop and make decisions. I’m here to guide and
consult and, at the end of the day their experience, drive and ability to make
decisions will help them become successful leaders.”
“If you can’t yet do great
things, do small things in a great way.”
~ Napoleon Hill
Keeping up with the rapid advancement of
technology
At TIAA, Angie oversees all aspects of
talent acquisition strategy and execution, partnering closely with business
leaders across the firm to deliver human capital hiring plans, diversity and
inclusion sourcing strategies, executive staffing, college relations and
analytics.
She starts her day early responding to
emails, reviewing her schedule and preparing for meetings. “I’ll connect with
leaders and colleagues throughout the day to discuss recruiting efforts, review
requisition and hire reports and check in with my team,” she notes.
Angie notes that the Talent Acquisition
space is trying to keep up with the rapid advancement of technology.
“Candidates want to be able to apply to
jobs quickly with ease, so you’re starting to see apps that give candidates the
ability to apply with one click, like through LinkedIn or other social media platforms,”
she notes.
Conversely, companies are looking for
better, faster ways to assess candidates, whether through gamification or
personality fit tests.
“I expect the use of technology in the TA
space will continue to evolve and it will be important for companies to evolve
with it while also finding the right balance for recruiters and candidates,”
she says. “Equally important though, is having the data and analytics to assess
the effectiveness of the technology, so you can remain agile and competitive in
the constantly changing recruiting environment.”
“Success is not final;
failure is not fatal: It is the courage to continue that counts.”
~ Winston S. Churchill
Learning and growing as a leader
Describing herself as ‘bold’, Angie
believes that success looks different to different people. “But what I’ve found
is, if you have the drive, determination, and hard work to achieve your goals,
you will find success,” she affirms.
Angie admits that hearing a candidate’s
excitement about getting a new role, or hearing from her recruiters about the
impact they are making, is what keeps her motivated and excited to come to work
every day. She describes her life as organized chaos, with four kids who range
in age from 19 to 5, and three dogs.
“I keep a detailed calendar that I follow
for both my personal and professional life,” she says. “So when I’m not
working, I focus on my family, and I’m playing with trucks and trains, running
kids to activities, and corralling dogs. I use the downtime, once the kids go to
bed, to check in on work and respond to emails.”
Going forward, Angie wants her attention as
a Talent Acquisition leader to shift, to focus on strategy and operations. “I am
going to be the Workforce Strategy and People Team Operations leader
responsible for Workforce Strategy, Payroll, HR and Talent Acquisition
operations, and overall management of Workday,” she states.
Angie admits that she is excited to merge
together a new team of associates, and also looks forward to continuing to
partner closely with the talent acquisition team. Her personal goal is to learn
and grow as a leader, and she affirms that she is grateful to have this new
opportunity to do so.
Her message for aspiring business leaders is
to not sweat the small stuff, and she recalls a favorite quote by Matshona
Dhilwayo: A diamond is proof that you sometimes have to go through a great deal
of pressure before you can shine.
“You will make mistakes, you will not
always make the best decisions, and you will fail. But own your mistakes, learn
from them, and each one will prepare you for what’s to come,” she advises.
“Take your victories,
whatever they may be, cherish them, use them, but don’t settle for them.”
~ Mia Hamm